Madeira USA
800.225.3001 
8:00am-6:00pm EST
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Our Denver and Ontario locations are currently closed. 

Customer Reviews

Allison was AWESOME! She really came through to help me with what
I needed and made the process quick and easy!
-Rhonda

Once again … you have saved the day??!!! If I don’t say it enough …
please know that we appreciate your efforts and value our relationship.
-Sandi 

Stephen made this hard to find color super easy
-Ginger

Shawne was fast and efficient.
Thank you Shawne!
-Mikey

This is my first order with you and I love, love, love the responsiveness to my typed online request, the speed of delivery,
but most of all, the fabulous customer support I received when calling in. Outstanding!! Thank you!
-Sara

Courtney was absolutely awesome to deal with.
She was very polite & friendly & extremely helpful.
-Paul

This is the first time I use your chat service which is faster.
The attendant answered my questions beyond my expectations. Thank you!
-Marie-Claude

Shery was amazing and awesome, very good representative.
Give her ten stars for me. Lots of good advice.
Great company also. Been using Madeira for over 12 years.
-Jan

I ordered thread for a Christmas Project I was planning, from Embroidery Library.
What a nightmare it turned out to be. If it wasn't for Rita Riley, I would have thrown all my Madeira thread out the window...theoretically.
Embroidery Library never responded to my problems with the design and the thread they suggested, which was impossible to buy anywhere near me.
I posted my complaint on FB and "think" Rita Riley must have seen my complaint and tried to help me.
She is wonderful, fabulous and a credit to your company!
-Sharon

Courtney was so much help & quick to respond.
THANKS COURTNEY!!
-Heather

Courtney was a great help very happy to work with her today.
-Peggy

Cindy was awesome. Quick to respond and took care of what I need right away. Thanks!
-Jason